All posts by chris.vandersluis

Article

HMS President named top 10 iconic leaders of 2024

Industry Chronicle Magazine, Chris Vandersluis, Christopher Vandersluis, Christopher Peter VandersluisIt’s highly flattering to me to find myself once again being written about.  This is, no doubt, thanks to the 40th anniversary of HMS and my 40 years leading the firm.  Industry Chronicle Magazine has named me One of the Top 10 iconic leaders of 2024.

As flattering as this is, a leader is no one without a team to lead and I have one of the best teams in the software industry.  The TimeControl marketing, sales and development team are remarkable and while not the largest team in the market, they serve clients who are among the largest organizations in the world.  You need only look at some of the case studies and testimonials on the TimeControl website to see some of them.

If you read the article, you’ll see it’s not really about me.  It’s about the 30 year success of TimeControl and the team that built it.

So, this honor is really theirs.  To my team and all the clients, colleagues and family that are a part of our TimeControl world, I say thank you.

Chris Vandersluis
President, HMS Software

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Putting the Key into Key Performance Indicators

TimeControl Homepage Dashboard, Chris Vandersluis, Christopher Vandersluis, Christopher Peter VandersluisOur consultants are often asked to help with creating a dashboard view in TimeControl’s Dashboard module.  (That’s a picture of the TimeControl dashboard in the post, right here.)

Over the years, we’ve tended to ask a few common questions that often has our client pause and then say they’d like to think about their request some more.  The problem isn’t technical.  Nor is it a process problem.  The issue comes from not thinking about what a dashboard is for and how it can be used.  Here are a few basic questions about what you’d like to display:

1. In what way does this indicator reflect some corporate strategy?
Just because you can measure something doesn’t mean that it is meaningful.  Is this indicator something that will move the organization forward if it shows something to you?

2. Is the Key Performance Indicator actionable. 
We will ask something simple for example, “If this indicator is green, what action, if any, will you take?  If the indicator is red, what action, if any, will you take?” and so on.  If the traffic light is red, we stop.   If it’s green, we go.  That is something we understand in traffic.  What is the business equivalent here?

3. Is the KPI measurable?
Do you actually have a measure that shows what the performance indicator is about?  Is it a measure that can be counted on?  How often is it measured?

4. What about timing?
Many people will ask for “real-time” dashboards.  That’s easy to demonstrate but hard to make a difference with.  “What action will you take based on this indicator?” we will ask.  “How often are you prepared to make that decision?  Hourly?  Minute-by-minute?  Daily?  Weekly?  Virtually no one says hourly.

There’s a lot more to creating a dashboard than just making it pretty and picking out awesome icons.  I wrote a much longer article about this over on my EPM Guidance site some 14 years ago but the logic still applies.  The article was an offshoot of a project management presentation I’d done.  You can find it at: https://www.epmguidance.com/2010/04/28/the-keys-to-key-performance-indicators/.

Article

HMS President Chris Vandersluis named as Influential Business Leader of 2024

Chris Vandersluis, Christopher Vandersluis, Christopher Peter Vandersluis, Business Talk Magazine Influential Business Leader of 2024We’re delighted to announce and congratulate that Chris Vandersluis, President of HMS Software has been named as an Influential Business Leaders of the Year- 2024 in the November 2024 Business Talk Magazine.

The magazine has just been published at https://businesstalkmagazine.com/influential-business-leaders-of-the-year-2024-november/.

To find the article about Mr. Vandersluis, HMS Software and TimeControl, go to page 31 or search for “TimeControl”.

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What makes TimeControl unique?

Stand alone, TimeControl, Chris Vandersluis, Christopher Vandersluis, Christopher Peter VandersluisWe talk about what makes TimeControl unique all the time but we’ve been doing some internal training lately and thought it might make sense to lay out what HMS considers TimeControl’s Unique Selling Propositions.  This is a common concept in sales to identify what makes a product unique or makes it stand out among it’s competitors.  So, here are what we focus on when we describe TimeControl to prospective clients:

TimeControl is a Multi-function timesheet

That’s surprisingly (at least to us) rare.  Most timesheet systems are designed with a primary purpose.  By far the most popular is a Time and Attendance timesheet organized to use with Payroll.  The next most popular perhaps the Time and Billing timesheet that is organized by client to use for invoicing.  Think they’re the same? They’re not.  Somewhere down the list of timesheet types is a Project Management update timesheet to put the Actuals into Budget vs. Actuals.  The focus there is activity based costing to compare against a plan.

TimeControl was designed since its inception to fulfill multiple roles at once and that carries through every design decision we’ve made with the product.  Using the same timesheet data, you can get auditable down-to-the minute attendance for Payroll and multiple rates for billing and updates of not just actuals but also task progress for Project Management and numerous other processes.  That leads nicely into the next aspect of what makes TimeControl unique.

TimeControl is the most flexible timesheet in the industry

As a multi-function timesheet TimeControl must, by extension, support multiple business processes.  That means, TimeControl is going to have to be flexible.  That has been a center point of the product design since 1994.  Some of the many ways we do this include:

User Defined Fields

Every TimeControl Table, the Timesheet Header and Timesheet Details and many other aspects of the product allow an unlimited number of user-defined fields.  These are used to condition data for many possible purposes.  This might be used for reporting, for grouping or filtering data and for grouping or filtering data differently for different purposes.

Changeable menu, fields and reports through User Profiles

TimeControl’s User Profiles allow you to determine who can see what data is available to each user profile.  There are an unlimited number of User Profiles that can be created so some profiles might be geography specific, some user authority specific and some department or role specific.  In each profile you can decide what menu selections are available, what data can be entered, what data can be viewed and this security extends all the way to the field level.

That’s unprecedented.

Free TimeControl Mobile App

It’s not enough to have all that power in our web application or to say that TimeControl is available both for on-premise deployment and as an in-the-cloud subscription service but we also include with every license the ability to use the free TimeControl Mobile App.  The Mobile App is also unusual in that it’s not just for timesheet entry.  You can also use the Mobile App for approvals, timesheet review, materials and equipment entries and even for mobile-specific reports.

TimeControl is the most Integrate-able timesheet in the industry

Unlike some systems where integration is a concept or something external that you pay extra for, TimeControl comes with pre-built integrations for numerous products such as Oracle’s Primavera, Microsoft Project, BrightWork, SharePoint, Contruent and more.  There is also an ability to import and export data either on demand or on pre-planned automated schedules.

For those looking to weave TimeControl into a more extensive corporate process, TimeControl includes a full bi-directional API which allows clients to establish coded integration to virtually any other system.

There is lots more of course, the extensive way we accommodate rates, our multi-lingual interface, the multiple ways to report on TimeControl data, the ability to create libraries of dashboard templates and so on and so on.

 

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How does TimeControl handle multiple languages?

Multi-language, localization, TimeControl, Chris Vandersluis, Christopher Vandersluis, Christopher Peter VandersluisTimeControl is in use in virtually every time-zone in the world. One of the questions we are often asked is how we will support the local display for users in different places who are all part of the same organization and same TimeControl instance.  This term is commonly referred to as localization in the software industry.

TimeControl has several answers for that.

Languages

TimeControl ships with numerous language translations including French, English, Spanish etc. But, that’s often not enough. Even in a single language, many clients ask us if they can modify some of the terms that TimeControl uses. Perhaps the term “Task” is used instead of “Charge” or “Initiative” is the standard term in that organization for “Project. For this reason, TimeControl ships with the Language module included. A client can create numerous modified languages. They can copy from an existing language and then make their own variant. The same module allows a client to literally add a language we have never translated. Usually, only a tiny fraction of TimeControl’s terms have to be translated as this is usually most significant for the individual users who the client has defined to have the least amount of menu items to select from.
The labels on a page, the menu items, even the error messages can be modified.

Since this is a user-profile oriented aspect of TimeControl, this allows one language to be used for one group (in one country for example) and a different language to be used for a different group.
It’s a powerful aspect of TimeControl.

Dates, money and more

Many of the display options for TimeControl are either defined within the application (for example the currency symbol) or are derived from the browser’s “culture”. This makes TimeControl automatically show 30/10/2024 for our Canadian users and 10/30/2024 for our American users. Internal options for display options are either in the System Preferences (where they would appear for all users) or User Profiles (where they would appear only for those users with that User Profile.

Some options (such as select a language) are also changeable within each user’s MyAccount area.

Documentation

Aside from TimeControl-supplied documentation, what about an organization’s own process guide for using TimeControl. You can replace the documentation that is supplied with the product (or hide it) and instead, display your own. This can be used to show different language format guides (we supply both English and French user guides) or just display the how-to guide on the internal process along with where to direct your questions.

It’s always improving

We work on the Languages module and display options within almost every version of TimeControl and we often use this feature ourselves when we are helping an organization deploy the product. The language module is in both the on-premise and on-line versions of TimeControl.

 

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Agile, Waterfall or Hybrid, what does TimeControl support?

Agile or Waterfall, TimeControl, Chris Vandersluis, Christopher Vandersluis, Christophe Peter VandersluisWe are often asked a series of questions in sequence about TImeControl.  It usually sounds like this:

“Does TimeControl support Agile?”

“Yes, it does.”

“Does TimeControl support Waterfall?”

“Yes, it does.”

“Ah, but we have some project management using Waterfall and some project management using Agile.  Does TimeControl support a Hybrid project management environment?

“It certainly does.”

For those who don’t follow project management terms every day, let’s just first distinguish these three approaches.  Agile Project Management has been an up and coming methodology in which mostly technology project are divided into short term “sprints” of work.  We consider this a tactical level or team level process.  Waterfall is the name given to project management that might be more classically rendered in a GANTT barchart and the name comes from how many of these barcharts look with bars shifting to the right of the calendar the further down you go and thus the impression that water would drip from one bar to the next.  In our experience we’ve found that almost no company is completely Waterfall or completely Agile despite their best efforts and what used to be thought of as an interim position: Hybrid, has lately become a target process.

TimeControl thinks of each project distinctly.  Each project can be managed internally in TimeControl or have its plan integrated with an external system in products like Microsoft Project Online or Oracle Primavera or Atlassian’s JIRA. This gives us tremendous flexibility in serving up the simplest of questions to the end user: “Just tell me what you did with your time this week.”

On a Friday afternoon when their timesheet is the only barrier between a long work week and starting their weekend, the end user doesn’t care much about whether the task they worked on was displayed on an Agile board or a GANTT chart at the beginning of the week.  They don’t care if it was originally defined in a sprint or the HR department or a project schedule.  They just want to report their time and file their timesheet and be done.

In TimeControl, that’s exactly what they get.  One of the benefits of TimeControl is how it links to so many disparate project and corporate systems simultaneously.  Perhaps there are multiple versions of Microsoft Project being used. Perhaps some work is being tracked in an Agile tool.  Perhaps some was created right in TimeControl.  All these tasks can appear on the same timesheet in the same interface and that’s where TimeControl makes a huge difference.  Without a multi-purpose timesheet like TimeControl that can support multiple tools and multiple methodologies, organizations are left with multiple timesheets.  The Agile tool has one, the Waterfall tool another, the administrator something else, the HR people yet another.  TimeControl’s design was to bring all that together into a single place.

So, Waterfall, Agile, Hybrid?  You decide.  TimeControl’s ready.

You can find out more about different use-case scenarios on the TimeControl Solutions Page.

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HMS and TimeControl welcome Idexia to our Partner Network

Idexia, TimeControl Partner, Chris Vandersluis, Christopher Vandersluis, Christopher Peter VandersluisWe are delighted to add Idexia to our list of Partners this month.  Idexia is a Quebec-based consulting firm specialized in the Microsoft productivity, collaboration and development ecosystem. They have experience in project management systems such as Microsoft Project and BrightWork both of which are included as integrations in TimeControl.  We have worked with members of the Idexia team for many years so we are very excited that they are now part of our Alliance Partner Program.  This aspect of the TimeControl Partner system allows Idexia to recommend TimeControl when it’s the most appropriate and effective solution for their client but does not restrict them from recommending other time and project systems.

This relationship allows HMS to share additional TimeControl resources and access to TimeControl to better server our mutual clients.

You’ll find Idexia now listed on the HMS Software site on the Partner Page and on the TimeControl site on the Dealer Page.  You can find out more about Idexia and their services on their website at: idexia.com.

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Best in Class or All in One

TimeControl Best In Category, Best in Breed, Chris Vandersluis, Christopher Vandersluis, Christopher Peter VandersluisWe’ve been asked to talk about this topic numerous times since the mid 1990s when the first ERP (Enterprise Resource Planning) packages were expanding at a rapid rate.

“Is it better”, we were asked, “to select the best of each category of software or instead, to select one package that can do everything at once?”

The conversation would become known as All-in-One vs. Best-in-Class.

The answer from us is always the same.  We see the desire for both Technical management and Finance management to get one system that will do everything.  The advantages on paper are easy to display: The all-in-one product is *already* integrated.  It is only one package to maintain, not multiple.  So, it must be the best choice… Right?

Except it’s often not.

Our answer to people who ask about this is always the same.  It’s the best choice to go with an all-in-one solution so long as it does what you need.  If it doesn’t then very quickly you will end up where you started, with multiple timesheet systems.

And that is incredibly costly.

Over the years, it has happened from time to time that a client informs us that they won’t be using TimeControl anymore.  Their Finance Department has changed or a new CFO has arrived with experience of different tools at previous organizations.  The company will “change directions” we’re told and TimeControl, while working fine, will be retired.

Our response to this is always positive.  “If your new solution does everything you need, then we wish you good fortune,’ we say.

In situation after situation, we get a call 3, 6, 9 months later  “Um, we were a little hasty in moving off of TimeControl,” we’re told.  It turned out that the alternate solution doesn’t actually do everything we were already used to and the person who is noticing the gaps the most turns out to be our CFO.”

“No worries,” we explain.  “We’ll work at getting your system back up and running with whatever updates you might need.”

It’s not that people can’t figure this out in advance.  The problem with a timesheet system is that it’s often taken for granted.  After all, employees use their timesheet for 5 to 10 minutes a week.  It is in the background of their experience.  But TimeControl is an enterprise timesheet which often has many links with other tools and multiple processes in the organization.  The administrators appreciate the complexities of the overall system and, if they’re still involved, so do the people who deployed it.  But it’s an easy part of a corporate system to not pay much attention to as you’re making a sweeping systems change.

It’s not always the same thing with each client.  Often it’s the multiple layers of the approvals process that a new tool doesn’t support. Sometimes it’s a simultaneous link with Payroll on one side and a project management tool like Primavera on another.  Other times it’s the degree to which the flexibility of TimeControl has been employed to meet multiple internal needs at the same time.

And TimeControl can flex.

So we don’t stress too much when a client says they’re looking at alternates other that to be certain that it’s not because there is something in TimeControl the client isn’t happy with.  That we respond to in a very different way.

After all, happy clients are what has made HMS and TimeControl so successful for decades.

To find out more about TimeControl and how it links with ERP systems like SAP and Oracle, see the TimeControl.com/use-cases/links-to-erp page.

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Business Talk Magazine Interviews President of HMS Software

We are delighted to share an article written about our President, Chris Vandersluis.  He was recently interviewed by Business Talk Magazine about his 40 years leading HMS Software, and making it into a leading publisher of project management and project timekeeping systems.  Mr. Vandersluis describes the evolution of TimeControl over 30 years from version 1.0 in 1994 to the soon-to-be released version 8.6.

You can read the article in its entirety at:  businesstalkmagazine.com/interviews/chris-vandersluis-helping-companies-in-raising-the-bar-for-project-management.