The TimeControl Technical team is often quoted by clients as a key reason for their satisfaction with the TimeControl timesheet system. One of the ways we deliver on that is by organizing the HMS team so that the same personnel who do development, consulting, and implementation also answer technical support requests. This makes the quality … Continue reading TimeControl Technical Support FAQs
Saving answers to our Frequently asked Questions save our technical and sales people a lot of time. When we get questions over and over we try to have an answer appear either on the TimeControl Blog, the Solutions Area of TimeControl.com or in Frequently asked questions. The best plan is often just to do a … Continue reading TimeControl maintains a Frequently Asked Questions (FAQ) Index
This is a common situation and it can occur for many reasons other than just someone leaving the organization. What happens when a timesheet is only partially completed and won’t be completed by the end-user? TimeControl has several functions that come into play for this orphaned timesheet scenario depending on the situation. Here are a … Continue reading FAQ: How do you deal with an employee who leaves in the middle of the week and their timesheet is only partially complete?
This is a great question and a common one. First of all, many organizations already have a clause in their sub-contracts where the contractor has agreed to use company-specified or company-provided systems. It’s quite a common aspect of a sub-contract and is needed for many reasons. If you’re using access cards for your front door, … Continue reading FAQ: How does one deploy a timesheet like TimeControl for both the company and its sub-contractors at the same time?
Question: What kind of reporting is available from TimeControl? Answer: You have several options for TimeControl reporting thanks, in part, to its long legacy. Let’s take the options in order of preference. Report Interface The first and most popular reporting tool in the system is the TimeControl Report Interface. This What You See Is What … Continue reading FAQ: TimeControl Reporting options
Question: We now have clients sign paper timesheets to show they were approved. How would we deal with this requirement in an automated timesheet like TimeControl? This is a great question and one faced by any organization that is shifting from paper-based timesheets to an automated system. Signature approvals are designed to have evidence that … Continue reading FAQ: Tracking approvals
Yes you can. Not only can you edit existing elements of the TimeControl Menu, but you can add to it also. In the Administration Tab there is a selection called Menu entry. Using this function, you can move menu items from tab to tab or add a new entry. Imagine that you’ve created an … Continue reading FAQ: Can the TimeControl Menu be edited?
We are often asked if TimeControl supports a method to ensure that employees don’t take more vacation time than they’ve been approved for. This is controlled in TimeControl two ways: TimeRequest™ First, the approval of the timesheet is managed in the TimeRequest™ feature. TimeRequest let’s employees request vacations in the future. If the vacation is approved, … Continue reading FAQ: How do I control vacation entries?
Let’s be honest: We don’t know anyone who wakes up early on Friday morning and excitedly shouts, “Yay! It’s Timesheet Day!”. Most of us do our timesheets because we have to and because the result of doing our few minutes of work entering data pays back bigger dividends to both ourselves and to the organization we’re doing … Continue reading FAQ: Saving time in TimeControl with Best Practices
Can TimeControl support timesheets entered only by exception? We have some operational staff who do the same thing all the time and are on salary so the only time we need their timesheet is when they need to book sick leave or vacation. You can do timesheets by exception. But, more importantly, you can do timesheets … Continue reading FAQ: Timesheets by Exception
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