When we think of project management systems and enterprise timesheet systems, most of the literature is oriented around the private sector. Benefits are thought of as “time to market” and “profitability”. TimeControl certainly has many private sector clients but it is also very popular in the public sector.
While profit may not be a key performance indicator, there is much more focus these days in the public sector on transparency, and good governance in the use of taxpayer funds. Time and Attendance in the public sector has always been a common business case for timesheets but more and more public sector operations are now project or results oriented and this has brought many public sector organizations to look at tracking time on an activity-by-activity basis for many of their staff.
Key performance indicators in the public sector may not be revenue oriented (although they can) but might include instead speed of delivery, citizen satisfaction and cost to implement new laws.
As a result, some elements of tracking labor actuals that public sector clients look for include a high degree of flexibility, speedy deployment and ease of use.
The TimeControl website includes a free Public Sector Solution Portal which caters more to public sector use cases.