Process change in an enterprise can be complex. The more people who are touched by the changed process, the more likely it is to have people concerned by even the smallest change. At HMS we encounter this phenomenon on a regular basis. When you think about TimeControl, for most users it constitutes a tiny part of their work week but the implementation of a timesheet touches every human in the organization and sometimes beyond to those not even in the organization. So, the potential for resistance to a new enterprise system becomes very real.
Our president, Chris Vandersluis, speaks on this topic often when lecturing or teaching at project management groups. He has grouped some of his work on the subject into a White Paper entitled, “Managing the Change of Change Management”. We’ve formatted it into a TimeControl white paper although the subject has relevance to almost any enterprise system deployment.
You can find the white paper on our Resources White Paper directory. or you will a version of it on Mr. Vandersluis’s blog at EPMGuidance.com. The white paper can be downloaded in PDF format in case you wish to share it.
This is a subject that will likely be added to as time permits so keep an eye on the website for changes.