Category Archives: open plan

Using TimeControl with project management resource skill scheduling

Using TimeControl with Project Management tools and their skill scheduling, role scheduling and generic resource scheduling capabilities.
It has long been a common feature of enterprise project management tools from Oracle-Primavera, Microsoft and Deltek to allow resource assignments to be planned at a high level in the early stages of a project.

Deltek’s Open Plan calls this skill-scheduling. Microsoft Project/Project Server refers to it as generic resource scheduling and Oracle’s Primavera calls it role-scheduling.

Regardless of the product, the concept is the same. There are a small number of unnamed resource categories that are to be assigned to tasks for some time in the future. The tasks or perhaps the entire project is either not in production or is not soon enough to be ready to name an actual individual to that task yet if no assignment is made, it will be impossible to do forward looking resource capacity planning.

Once a project is ready to go into production or that phase of the project is close enough in time that we know who will be working on those tasks, the skill, generic or role-based entry in the tasks is expected to be replaced with the actual resource code. In many cases this might be the actual named resource who will perform the work but it might also be a category type of resource.

TimeControl’s link to the resource assignments in these project management tools expects to find the category or named resource. We import the assignment information to help populate the resource table then ask that each employee be associated to a resource entry in the project management system through the TimeControl Resource table. This allows the flexibility of going to a named or category resource. When TimeControl sends actual hours and costs back to the tasks it does so at the assignment level. TimeControl first looks for the task. If it doesn’t find it, it stops. If it does find it, it then looks for the assignment that matches the actual resource it’s about to update. If it finds it, it updates that assignment with the actual hours and optionally costs. If it doesn’t find that it polls the resource table in the project management system to find out if that resource exists anywhere. If it doesn’t, it stops. If it does, then depending on the options chosen in the TimeControl transfer, it adds an assignment to that task and updates the hours and costs.

This brings up dozens of possible conditions that TimeControl might find.

  • What if a task was assigned to Joe but Bill did the work? The result will be an unfulfilled assignment in the task for Joe and a completed assignment by Bill.
  • What if a task was assigned to a category or group resource and the employee is part of that group in TimeControl (by associating the group resource code to the employee). The result will be an update of the group assignment.
  • What if the project management user still has an assignment for a skill or generic resource but in TimeControl the resource is an individual? The result will be an unfulfilled assignment for the skill and an additional assignment for the individual.

So, why not carry the ability to move data back to skill categories in the project management tool? For the same reason that each of these tools recommends a best practice of replacing the temporary placeholders of skills with named resources as the project goes into production. The possibility is very real of double-counting resources. Skill scheduling makes perfect sense as a forward looking analytical practice, but in all of these tools, resources can have more than one skill. So, Bob is also an Administrator and an Engineer and a Designer. This might mean that while we think of Bob rather flexibly in forward planning, in day-to-day activities, he can only do one thing in each moment.

Reference Guides for all these products carry the same recommendations: Use skills in your forward planning exercise but replace them with resources before you get the task started. TimeControl follows this same recommendation in its design.

On demand, scheduled, triggered, which is best?

TimeControl includes a number of links to project management tools and a number of different methods of connecting to them.

If using Microsoft Project Standard or Professional, the link is to a desktop tool and that’s always going to be on-demand but what about if you’re linking to Microsoft Project Server, Primavera or Deltek’s Open Plan? Now the link is typically server-to-server and could be scheduled or on-demand. With Project Server, incoming links can also be triggered by the TimeControl “OnPublish” event that is included with the system. Primavera can also be set up to automatically link data to TimeControl when a new project is created. Here’s the best practice that’s most commonly applied:

First for incoming changes in data, this is a link that is meant to keep the TimeControl charge and activity code information up to date with the changes that may exist in the project files. It’s most typical to create the incoming links as scheduled or automatic events. If the link is with Project Server, then the “OnPublish” event module that is part of the installation is perfect for this. If the link is with Open Plan or Primavera then a regular scheduled link moving information on a server-to-server basis is ideal.
How often should the links happen? As often as the project is likely to be updated. For most projects a weekly link will probably be fine. If your week-ending day is Friday, then a link on Thursday night might be appropriate. Some projects are highly dynamic and need to be updated multiple times per week or even multiple times per day. Create as many scheduled events to do this. A scheduled link can be daily or weekly and you can pick the day and/or time when you’d want it to occur.
For project updates that will move timesheet information back to the project management tool, we recommend making most of these links “on-demand” for the project manager. That means that the project manager will pull the data from TimeControl to their project management tool when they are ready for it. You can make the link automatically scheduled of course but we had an image of a project manager working on his project late one night and suddenly “poof” everything changes as the automatic link moves the data in from TimeControl. Most project managers will want to bring in the data when they’re ready to see the project advance.
There may be exceptions of course. Some projects such as regular maintenance projects aren’t really managed the same way and an automatic link to update those files from TimeControl may make more sense. You have the option to do both.
With TimeControl, you get the ability to make your links as automatic or as manual as you wish and each situation can be different.